Legal notice
Legal Notice
Last Updated: September 17, 2026
This website (marlowcarter.com) is owned and operated by Marlow & Carter, a trading name of FF COMMERCE LTD. We serve shoppers across Canada with full commercial transparency, providing secure e-commerce operations in compliance with applicable federal and provincial consumer standards.
Company & Legal Entity Information
Store Brand: Marlow & Carter
Legal Operating Entity: FF COMMERCE LTD
Companies House Registration No: 17398899
Official Website: marlowcarter.com
Customer Support Email: info@marlowcarter.com
Registered Business Address (Administrative HQ — Not a Return Address):
FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
Important Notice Regarding Product Returns
Our registered office in London is strictly an administrative headquarters and CANNOT process physical product returns.
Unsolicited packages sent to our London office address will be rejected. All returns must be pre-authorized by contacting customer support at info@marlowcarter.com to receive return authorization and details for our designated fulfillment center. For complete instructions, please consult our Refund & Return Policy.
Governing Framework & Commercial Terms
This Legal Notice governs all transactions, digital services, and communications provided on marlowcarter.com. All purchases completed through our storefront are processed in Canadian Dollars (CAD $) and backed by our clear 30-day return policy and standard consumer safeguards.
Intellectual Property Rights
All content, layout designs, brand identifiers, trademarks, logos, copy, product imagery, and visual media published on marlowcarter.com are the exclusive intellectual property of Marlow & Carter / FF COMMERCE LTD or its licensors. Any unauthorized reproduction, modification, distribution, or commercial exploitation is strictly prohibited without express written authorization.
Accuracy of Information & Operational Disclaimer
While we make every reasonable effort to ensure that product specifications, pricing, inventory statuses, and shipping timeframes are accurate and up to date, occasional typographical errors or system inaccuracies may occur. Marlow & Carter reserves the right to correct errors and update storefront details without prior notice.
We fulfill orders directly to customers across Canada to deliver optimal value and quality. Nothing in this notice excludes or restricts any non-waivable statutory rights granted under applicable federal or provincial consumer laws.
Marlow & Carter
Part of FF COMMERCE LTD (Companies House: 17398899)
Customer Support Email: info@marlowcarter.com
Order Cutoff: 8:00 PM EST/EDT (Toronto Time)
Registered Administrative Address
FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@marlowcarter.com to receive return instructions.
(Pre-approval mandatory)
© 2026 Marlow & Carter | Part of FF COMMERCE LTD | All Rights Reserved