Terms of Service

Last Updated: September 2026

Welcome to Marlow & Carter (marlowcarter.com), operated by FF COMMERCE LTD. Throughout the site, the terms "we", "us", and "our" refer to Marlow & Carter.

By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these terms carefully before accessing or using our website.

1. Online Store Terms & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright and intellectual property laws). You must not transmit any malware, viruses, or code of a destructive nature. Any violation of these Terms will result in an immediate termination of your access to our Services.

2. Billing, Currency & Order Acceptance

• Currency & Pricing: All transactions on marlowcarter.com are processed exclusively in Canadian Dollars (CAD $). Prices are subject to change without prior notice.
• Service Scope: We sell and ship products across Canada. All orders are subject to product availability and confirmation of order payment.
• Order Refusal Rights: We reserve the right to refuse, limit, or cancel any order placed with us at our sole discretion, including orders suspected of fraud, unauthorized commercial resale, or billing inaccuracies.

3. Consumer Protection & Returns

We strive to ensure complete accuracy in our product descriptions, photography, and specifications. All purchases made on our storefront are backed by our voluntary 30-day return policy with $0.00 restocking fees.

Nothing in these Terms excludes, restricts, or modifies any non-waivable statutory consumer protections granted under applicable Canadian federal or provincial consumer protection laws.

4. Prohibited Uses & Errors

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform illegal acts; (c) to violate intellectual property rights; (d) to harass, abuse, or discriminate; (e) to submit false or misleading information; (f) to upload viruses or malicious code; or (g) to interfere with security features.

Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors and cancel affected orders without prior notice.

5. Disclaimer of Warranties & Limitation of Liability

Except as expressly provided by law or in our return policies, all products and services delivered to you through the website are provided "as is" and "as available" for your use. To the fullest extent permitted by law, Marlow & Carter and FF COMMERCE LTD shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any service or product purchased using the site.

Company Profile & Contacts